York health tech company answers the call to support NHS mental health services

11th May 2020

York health tech company answers the call to support NHS mental health services

Following a request from National Director for Mental Health for NHS England Claire Murdoch, York-based health technology company PCMIS are offering their support for patients and staff during the current crisis.

The York Science Park based company is a subsidiary of the University of York, providing patient record systems and risk-assessment tools for the healthcare sector.


With a large client base including NHS ‘Improving Access to Psychological Therapy’ (IAPT) services, they’re well placed to help mental health services ensure continuity of care and treatment for existing and new patients that may be having difficulties during the lockdown.

In response to the recent request for support, PCMIS are providing use of their cutting edge ‘Online eReferral’ and ‘Patient Portal’ tools to NHS clients for free. These digital tools allow patients to safely provide important information to healthcare professionals online, prior to telephone or online therapy sessions.

The company have also been approached by client Pennine Care NHS Foundation Trust, to set up a referral and treatment system for their new COVID-19 Service, created to accept referrals from those in the Greater Manchester / Derbyshire region requiring mental health support due to the pandemic.

Closer to home, PCMIS are collaborating with the University of York’s world-leading Mental Health and Addiction Research Group (MHARG) to support the BASIL study, aimed at helping older people with long term conditions that are self isolating and shielding, to continue to access the care they need.

Byron George, PCMIS CEO said “we hope that our efforts will help support some of the vulnerable patients affected by COVID-19. We have all seen the coverage of our incredible NHS teams and we want to do as much as we can to support them during the current crisis.

Our systems can help NHS teams deal with some of the increased demand due to COVID-19 as well as helping them adapt to new ways of working digitally. These are challenging times for us all and we hope that these steps will help ease the burden.

Dean McMillan, Professor of Clinical Psychology at University of York said ‘Exploring ways to maintain care and support for the elderly and those with mental health conditions are just some of the ways that the University of York is contributing to the national effort to ease the impact of COVID-19 on society’s most vulnerable.’

‘Both PCMIS and MHARG are grateful to be in a position where their expertise can be utilised as part of efforts to ensure healthcare professionals continue to provide vital services for those most in need.’

Claire Bennett, General Manager of York Science Park said “these are uncertain times for many of our residents and we know that many businesses are finding it difficult to adjust to new ways of working. It’s really positive to see PCMIS not only adjusting to the change quickly but helping support our NHS and health care teams to support some of the most vulnerable. Their tools will help patients safely access the support they need and we are very proud to see a York Science Park resident making such a difference during such an unprecedented time of change and challenges.”